Shipping Policy

🧸 How We Send Snuggles & Smiles Your Way

At JOON, shipping isn’t just about boxes—it’s about sending love, laughter, and a little magic straight to your door! Whether it’s a cuddly teddy bear or a pint-sized chair fit for a royal toddler, we make sure it gets there safe, sound, and with a sprinkle of joy. ✨

We team up with three trusty delivery buddies:
📬 USPS, 📦 UPS, and our 🏡 Local Delivery Bears.
The best one will be chosen based on your checkout picks and which helper can zoom to your address the fastest!

We ship Monday through Friday (no deliveries during naps—we mean holidays!).

🚚 Delivery Options – Pick Your Pace!

📬 USPS – Our Friendly Mail Bears

  • Ground Advantage – The cozy cruise (2–5 business days)

  • Priority Mail – Zooms with teddy-power (1–3 business days)

📦 UPS – The Mighty Movers

  • Ground – Strong and steady (1–5 business days)

  • 2nd Day Air – Practically flying (2 business days)

  • Next Day Air Saver – Bear-fast! (1 business day)

🏡 Local Delivery – Joon’s Special Bearmobiles

  • Lightning Speed – Same-day or next-day delivery for nearby cubs!
    (Order before 3 PM to get it today. Otherwise, it's coming first thing the next business day! Weekend orders? Delivered the next day with care!)

💡 A Few Bear-y Helpful Notes

  • Delivery times are estimates—sometimes Mother Nature or busy bear seasons can cause delays.

  • Once your package ships, we’ll send you tracking info so you can follow your bear’s adventure home!