Accessibility statement

Accessibility Statement

JOONBear.com is dedicated to ensuring an inclusive and accessible experience for all users, including those with disabilities.

Our Commitment

Guided by our accessibility policy, we strive to provide full and equal access to our products and website information for people with disabilities, adhering to the Web Content Accessibility Guidelines (WCAG) version 2.2 AA.

Support / Feedback

We value your input on how we can enhance the accessibility of our website. If you encounter any accessibility barriers, please contact us:

Email: customerservice@Joonbear.com (Subject: Accessibility Support)
Phone: Tel: 908-289-1507
Report an Issue: customerservice@Joonbear.com

Compatibility

Joonbear.com is designed to work seamlessly with assistive technologies on current operating systems and the last two versions of major browsers, including Chrome, Safari, Firefox, and Edge. Compatible assistive technologies include NVDA, JAWS, VoiceOver, and mobile screen readers.

Please note that the website may not display optimally on older browsers or operating systems.

Expertise

We have partnered with EcomBack, an independent third-party website and digital accessibility specialist, to provide consultation and periodic audits for usability and WCAG 2.2 AA compliance. EcomBack delivers detailed reports identifying barriers and offering recommendations to improve accessibility.

Testing

We employ automated tools and manual user testing by professionals with disabilities to continuously evaluate and enhance the website’s usability and accessibility.

Training

Our digital team receives ongoing accessibility training to ensure that our web content personnel, developers, designers, and other team members adhere to best practices for accessibility.