Refund Policy

Not Quite the Right Fit? No Worries! 🧸🪑💛

At JOON, we want every teddy bear cuddle and tiny furniture moment to feel just right. But if something’s not working out, we’ve got your back!

Whether it’s a fuzzy friend or a mini chair that missed the mark, you can return it within 30 days of receiving your order.

Send returns to:
📦 JOONBear Returns
51 Broad St, Ste 2
Elizabeth, NJ 07201

Before you send it off:
✨ Make sure your item is in new condition
📦 Include all original packaging and parts
📝 Don’t forget your order number — it helps us process your return quickly!

We’ll take good care of your return and make things right, because happy homes (and huggable moments) are what we’re all about. 💫